Refund Policy

Refund Policy

Refund Policy

Last Updated: August 7, 2026

Thank you for shopping with RS Label. We want you to be completely satisfied with your purchase. If you are not, please review our Refund Policy below.

1. Returns

We accept returns within 7 days of delivery, provided the item(s) meet the following conditions:

  • Unused, unwashed, and unworn
  • In original condition with all tags attached
  • In original packaging
  • Accompanied by proof of purchase (order number or invoice)

Certain items are not eligible for return, including sale/clearance items, innerwear, accessories, and customized or made-to-order products, unless received damaged or defective.

2. How to Initiate a Return

To start a return, please contact us at info@rslabel.com with your order number and reason for return. Our team will guide you through the next steps, including pickup or drop-off instructions.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 7–10 business days. Please note that your bank or card issuer may take additional time to reflect the refund in your account.

4. Exchanges

We are happy to offer exchanges for a different size or color, subject to stock availability. To request an exchange, please contact us at info@rslabel.com within 7 days of delivery.

5. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or full refund at no additional cost to you.

6. Late or Missing Refunds

If you haven't received a refund within the expected timeframe:

  • Check your bank account again
  • Contact your credit card company – it may take some time before your refund is officially posted
  • Contact your bank – there is often processing time before a refund is reflected

If you've done this and still have not received your refund, please contact us at info@rslabel.com.

7. Shipping Costs

Shipping costs for returns are the responsibility of the customer, unless the return is due to a damaged, defective, or incorrect item. Original shipping charges (if any) are non-refundable.

8. Contact Us

For any questions related to returns and refunds, please reach out to us:

RS Label
New Delhi, Delhi, India
Email: info@rslabel.com