Privacy Policy

Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how RS Label and its affiliates (collectively "RS Label, we, our, us") collect, use, share, protect or otherwise process your personal information through the RS Label Website.

Your personal information will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Service, and applicable laws of India, including those relating to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect personal information relating to your identity and demographics when you use our Platform or interact with us. This may include your name, date of birth, address, phone number, email ID, and proof of identity. We may also request PAN, GST number, or KYC details for certain products/services. Sensitive information such as payment details may also be collected to enable transactions.

We may track your browsing behaviour, preferences, IP address, and device information to improve your shopping experience. If you set up an account or transact with us, we may collect billing details, payment information, and delivery tracking data.

We are not responsible for the privacy practices of third-party business partners. Please review their policies before sharing information with them.

Use

We use your personal information to provide requested services, process payments, prevent fraud, enforce our terms, conduct research, and improve your experience on our Platform. You may opt out of marketing communications at any time.

Cookies

We use cookies to analyze site traffic, remember preferences, and improve your browsing experience. Cookies do not contain personal information. You may disable cookies in your browser, though this may limit certain features. We use third-party cookies such as Google Analytics for marketing and analytical purposes.

Sharing

We do not sell your personal information. We may disclose information to government or law enforcement agencies if legally required, or to protect the rights, property, or safety of our users or the public.

Security Precautions

We adopt industry-standard security practices, including secure servers and encryption, to protect your data. However, no method of transmission over the internet is 100% secure, and users are responsible for protecting their login credentials.

Choice / Opt-Out

You may opt out of receiving non-essential promotional communications at any time by clicking the unsubscribe link in our emails.

Advertisements

We don't serve third-party ads on our Platform.

Use of Children's Information

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly collect personal information from children under 18 years of age.

Data Retention

We retain your personal information only as long as necessary for the purpose it was collected, or as required by law. We may retain anonymised data for analytical purposes.

Your Rights

You may access, correct, or update your personal information through your account settings, or by contacting us. You may withdraw consent at any time by writing to us with "Withdrawal of Consent" in the subject line. Please note withdrawal may restrict our ability to provide certain services.

Consent

By using our Platform or providing your information, you consent to the collection, use, and processing of your data as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our Platform along with the updated date.

Contact Us

For any queries or complaints related to your personal information, email us at support@rslabel.com. Our team will respond within 24–48 working hours.